運送政策

Shipping Policy — Malay Malay Home

Last updated: 26 October 2025

Local Pickup

Customers can choose to pick up their orders directly from our location. You will receive an email once your order is ready for collection. Currently, pickup is available in Manchester, and we may add more pickup points in the future.

Local Delivery (Manchester & Birmingham)

We offer local delivery by our own team in Manchester and Birmingham areas. Delivery fee and schedule will be confirmed at checkout. Free local delivery is available for orders over £60. For orders under £60, we will charge £8 for either local delivery or DPD shipping. If your address is outside these areas, please select DPD Shipping instead.

DPD Nationwide Shipping

For locations outside Manchester and Birmingham, we deliver via DPD courier service. Shipping rates are being finalised as we set up our DPD business account, and we will update this policy as soon as they are confirmed. Delivery times typically range from 2–5 working days after dispatch.

All delivery options are subject to different shipping time frames, which may vary from time to time. All shipment tracking details are provided for reference only. We are not responsible for any delay or loss caused by courier delays or other circumstances beyond our control.

Shipping Areas

Currently, we deliver within the United Kingdom only. International shipping may be added later.

Delivery Issues

If your parcel arrives damaged or delayed, please contact us within 48 hours of delivery at info@malaymalayhome.com, and we will assist you promptly.

 

Need Help?

For any shipping-related questions, please contact us:

contact@malaymalayhome.com

📍 Malay  Malay Home, Unit 4c, 175 Broughton Lane, Salford M7 1US, United Kingdom